Legal
Refund policy
Last updated 10 October 2026
Draft. This is an example policy. Set the real one before you launch and keep the Terms and the Pricing page consistent with it.
Free plan
Your first mock interview is free, with no card needed.
Refunds
If ShortlistedPrep is not right for you, ask for a refund within 14 days of your purchase and we will return the full amount to the original payment method.
Cancelling
You can cancel at any time from your account. You keep access until the end of the period you already paid for, and you will not be charged again.
How to ask
Email support@example.com from the address you used to buy. Refunds are usually processed within a few working days; your bank may take longer to show them.